I aim to ‘Fix Right First Time’ to save you time and money!
It is usually best to come to you and carry out the work at your own home or office to ensure everything is set up correctly ‘on-site’ for you to use straight away. Only rarely do I need to take your hardware away to problem-solve on my specialist I.T. ‘work bench’. In these cases I offer a free ‘back to base’ collection and delivery service.
If you don’t wish me to carry out the work on site and request that I pick it up, I may charge basic travel costs depending on the details of the job.
Senior Citizen? Charitable concern? – Ask about my FREE pick-up and delivery service.
No hidden costs! No nasty surprises!
I have learnt that there is no ‘average customer’ and no ‘typical job’. A list of set prices would therefore be misleading so instead I usually charge by the minute at £50/hour (with a one-hour minimum charge). -Of course I will discuss with you what that includes.
Replacement parts or additional items may be chargeable in addition, but these are always agreed by you in advance.
My business rate is also £50/hour but Contract Agreements as well as Day- and Half-day rates are available.
Please Contact Me for an informal discussion regarding anything from one-off urgent trouble-shooting to a longer-term maintenance or instruction contract.